MM
Mpumi M

1 reviews | Active since Nov 2017

28 Nov 2017, 09:47

Poor Service Telkom

Our business ISDN boxes has been out of order for 2 months and all we want is a technician to come into our office to fix them as the lines are working but not the boxes, and all telkom keeps doing is clearing the fault without even coming to see the boxes. I'm so ****ed off as I have to call them everyday to check when are they coming and they keep clearing the fault and i have now reported the fault 3 times in 2 months

0
Replies (2)
Telkom
Telkom's reply04 Dec 2017, 09:47
Official

Hi mpumi-madonsela

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

MM
Mpumi M's update04 Dec 2017, 10:00
Reviewer Update
Hi Launa Thank you but my issue has been resolved after a long time of arguing. I would really like to suggest that you train your call centre staff more in debt