Poor Service Telkom

<p>Following a storm on 21 August my telephone line ********** 399 went out of service and my ADSL line ********** 695 ended up extremely noisy. Both faults were reported on Monday 22 August and reference numbers given. To date ********** 399 has still not been attended to and neither has a technican been assigned. Technican was assigned for the adsl Line on Tuesday and reported as been cleared on 24th.. This was not the case. I logged the fault again on 24th and reported cleared on 25th. The fault was not cleared. I had to report the fault again this morning. This is very poor service from Telkom. There was no visit conducted by the technican to the premises yet he cleared the fault without checking. Not once but twice. This is unaccpetable and a lot of wasted time by Telkom. Also repairs on ********** 399 still pending. Yet both lines could have been repaired at the same time as in same premises. Very frustrating.</p>