Poor service - Systems not in sync

I am frastrated with telkom departments, sales and accounts, I cancelled a service - sales say it is cancelled, but accounts see it as active, they keep on sending me to each department, no one can assist me with proper answers.<br> <br> Worse I never app**** for the service included in my account, the lady by the name of Sumi Naidoo even dropped the call because I must listen to them, they dont understand my frastration, keeps on say call accounts, then accounts say call sales.<br> <br> Telkom is a big company to treat customers like this.<br> <br> I need help ASAP.<br>