TN
Tshegofatso N

1 reviews | Active since Dec 2015

12 Sept 2016, 15:45

Poor service, still.

<p>Telkom Telkom Telkom... The frustration doesn't end. they get a consultant to call me about my recent Hello Peter complaint, only for him to repeat what I complained about then then when I want a resolve he tells me "I don't know ma'am who deals with that" Really??? Then they send an sms saying "Your case no ********** 2 @ Telkom Mobile is resolved.Who are you gonna call!" Seriously???</p> <p> </p> <p>no Telkom. That is not a resolved case. For as long as I spend money on your service and as long as I'm stuck with your contract then I will make it known to other consumers not to spend money on poor service. </p>

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Replies (1)
Telkom
Telkom's reply13 Sept 2016, 07:53
Official

Hello TshegoNgoasheng

We sorry for the inconvenience caused.

Your query has been escalated to management for further assistance.

Regards

Noleen

Telkom Social Media Team.

Best regards,