Poor Service, RUDE, Dumb_A|__A|__A|__A|_.

I have app**** for an ADSL line at my home on the 18th of August 2015 - to date (29th September 2015) I had no call or sms form Telkom as to when the installation will take place - they do like telling you that their turnaround time is THREE WEEKS???.<br> Every time I call they are full of excuses and let me just add, RUDE!!!!, no one including Natasha the supervisor can't give me a straight answer as to why it's taking so long.<br> I was told that a deposit is necessary with my first call to apply for the ADSL line, I was not provided with the Easy Pay No, so I called them back just to hear form another call center consultant that is not necessary, but then again on Friday last week I was told that the deposit is the delay??? Are they plain stupid or are their systems really not working properly??? is it really that difficult??