POOR SERVICE / REPAIRS

Since June 2015 I have been logging calls to have my service repaired (I have fortunately kept all sms's).<br> <br> Each time someone does come out to attend to the problem, it is only resolved for about 12 hours.<br> <br> We have a 4MB line and most of the time we have only been able to use 0,6 MB speed.<br> <br> The service is intermittent, non existent and very slow. (I have kept screen prints of the speed tests done on various days). <br> <br> I am extremely dissatisfied with this type of service and question why I must pay for a 100% service rendered since June 2015. I would like to be reimbursed for this bad service.