Poor service received.

<p>I recently purchased prepaid airtime to the value of R100.00 to recharge on to my prepaid sim card number: ********** 695. However when i tried to load it I received an error message telling me that my sim card was not registered on the network. I then tried calling the customer care from the same number and got the same error message. Upon getting through to the customer care from another number, i was advsied that my simcard was deactivated due to inactivity??? And that i would have to wait three working days for a fault that was logged with the technical department, to be resolved? What ******* is this? Firstly, this simcard is not expired, it is my personal simcard to us as and when I please. Secondly, Telkom did not send me any notifications to confirma that the sim card would even be switched off. what ****es me off is that i had purchased the airtime already and as i advised to the consultant, i need a simcard immediately as i am a mother and i have a relative in hospital. So not withstanding the fact that tomorrow is a public holiday, it would mean that by Thursday/ Friday i would have access to my own simcard? I am sorry but this service is beyond pathetic and ridiculous. In fact it is a mockery. i have been with every network and this is the first network that ive come across that actually does that. does this mean that i have to be prejurdised because i choose not to use my simcard regularly? this is the reason i will not upgrade my contract with Telkom. Furthermore, as i have advised the consultant, i will proceed to purchase a new simcard to load the airtime and then once ive used it finish, i am going to cut up the simcard and through it away. I will never use Telkom again, nor will i ever recommend anyone to use their services. My call reference number was : ********** 5.</p>