Poor service RE Business infrastructure

<p>On 29 February 2016 the local telephone pole that feeds the internet and telehone has follen down , This has caused our office internet to become un stable and very slow . ( original complaint ref no : *** )</p> <p>having heard of how poor service people recieve from Telkom ,We then followed up vigioriously over the following weeks and after people telling us they can not find the fault etc. we finally got it escalated ( Escalation ref no: 833139 ) a month went by and nothing happened , we followed up again and was advised that our fault was in the QUE !!! and will be fixed ASAP.</p> <p>ITS NOW JULY 2016 ( 5 months later and this has not been done )</p> <p>Followup was done again today only to find out that the fault has been closed already in March 2016 .</p> <p> </p> <p>I actually think that Telkom leaves these problems to escalate in the hope people will give up , and the problem will FIX IT SELF.</p> <p>Ive always heard the stories about Telkoms lack of interest and poor sevice , and sadly i have now experianced it for myself.</p> <p> </p> <p>I hope someone acts on this and find out who closed the fault as the pole is still down on the ground.</p> <p> </p>