nH
natalie H
1 reviews | Active since Aug 2015
31 Aug 2015, 20:27
Poor service provider!!
Telkom blacklisted my phone by mistake on 17 Aug, since then I am unable to use my handset. Made several calls to telkom call centre, visited telkom they refered me to samsung and samsung back to telkom. I am sick and tired of this! I cant use my phone! No one is resolving this problem! Why an I paying a service provider for no service!!! Dont try to contact me via my cellphone you wont be able to due to your negligence. [Email Removed]
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Replies (1)
Telkom's replyOfficial
02 Sept 2015, 23:30Hello nataliehendrikse,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team for further assistance.
Your reference number is SM141792.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team for further assistance.
Your reference number is SM141792.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply02 Sept 2015, 23:30
Official
Hello nataliehendrikse,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team for further assistance.
Your reference number is SM141792.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team for further assistance.
Your reference number is SM141792.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,