POOR SERVICE & POTENTIAL *****

Hi,

I have been trying for Three weeks to apply for a Laptop contract. I have been going up and down calling the sales consultants and going in store without any progress.

When my application was finally approved. Telkom sent me an SMS on 13/01/2021 Stating that they will be debiting my account with R499 but when I call to check when order will be delivered, I was told the application was cancelled on 11/01/2021... if the policy was cancelled on 11/01/2021 why did they debit my account on 13/01/2021 (2days after) . All the sales consultants are failing to explain to me. I am scared this debit will go on for long.

I REQUEST A SENIOR FROM TELKOM TO HELP ME OUT WITH THIS SITUATION!