Poor Service Poor Knowledge Overall pathetic

Still being billed for data which was cancelled through all the right channels on the 12th of August 2014 as Telkom has no data coverage in this area!!!!!<br> <br> When i finally reached someone that said they can assist (Rachel Moonsamy) she said she cancelled the data and requested that I should go into the Branch because there is something on her side that she could not cancel.<br> I went to Telkom Lakeside Mall the next morning, where Thandi Ngomane said that I cancelled my whole line and trough application papers infront off me and said I should just reapply for a new line as she was not there and its not her department how do I expect her to help me??? <br> I have been transferred from one person to another and each one knows even less than the one before. Seeing that my Telkom line has been cancelled my cellphone bill has gone through the roof as i have spend almost 4 hours on hold the last few days and still my line is not working!! <br> <br> IS THERE ANYONE WORKING AT TELKOM THAT CAN HELP WITH MY LINE ???