1 reviews | Active since Mar 2015
Poor service or none at all.
Firstly i have had a contract with Telkom Mobile for over 2 years without a complaint.I then upgraded my contract and took an additional 2 contracts on my name.Since Telkom could not provide me with the cellphone upgrade model i requested after waiting 5 weeks,i was told to make another choice,which i did.Following another 2 weeks waiting for stock i was told that there was more in stock and that i had to take the Samsung S6.Without a choice i did so.I also changed my date on the banking to the 15th.<br> it has now been 5 months and the debit orders are still not being debited on the correct date as i transfer all cash into a seperate account and investments after the said date.Telkom has once again not come to the party by debiting on the correct date.They suspended my line two months ago due to non payments.I then contacted the nightshift supervisor which assured my that i would not lose the free minutes (which i have)due to me that i have paid for.Again the debit order was not met on the said date therefore delaying my investments.I have again made three calls one on the 17 Feb (no return call as yet) and another two last week which still has not been attanded to.Please Help.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
