Poor Service on upgrade on Mobile

<p>I first visit the Telkkom outlet in the Vaal Mall who referred me to the website. I send the Telkom an email from the website regarding my upgrade that is due. I phoned 081180, they transferred me to the Sales Depoartment who again told me that I shoud shone 081180. After another call to 081180 I was told to phone 10213 option 2. I hold on for ages while the consultant was looking at my account after I gave him my company reg nr. Later the phone was asnwered again by a lady in another deportment who could not assist me. I just wated 50 mins of my business day because of Telkom's incapability to do client service to business customers. Why do I still deal with you?</p>