Poor service on request for cancellation

This is the FOURTH complaint I have placed regarding poor service from Telkom on refusal to cancel a contract.<br> I HAVE JUST RECEIVED ANOTHER INVOICE 5 MONTHS AFTER THE REQUEST FOR CANCELLATION.<br> IN SPITE OF PROMISES FROM TELKOM SOCIAL MEDIA IN RESPONSE TO MY PREVIOUS 3 COMPLAINTS THAT I WOULD BE CONTACTED, NO-ONE HAS BOTHERED.<br> I CANNOT BELIEVE THE DETERMINATION FROM TELKOM TO REFUSE A REQUEST TO CANCEL AN ACCOUNT SUBMITTED IN THE REQUIRED FORMAT. THIS LEVEL OF INCOMPETENCE AND BLATANT DISREGARD OF A CUSTOMER'S REQUEST IS UNBELIEVABLE.<br> <br> <br>