1 reviews | Active since Sept 2016
POOR SERVICE ON OUTSTANDING FAULT & ACCOUNTS DEPARTMENT
<p>I have repeatedily reported my line out of order, which has not been rectified after 4 months but the data does not work on the look a like phone.</p> <p>Accounts will not credit the account and threaten disconnection of service that has not been working. I have escalated/ disputed and nothing is being done .</p> <p>Telkom very quickly contacted this office but I have not heard from them again</p>
Morning Moenib
Telkom is such a joke, as your people call 10 times a day over 2 days and thats it.
We dont go any further than that and I am tired of the empty promises. Why doent senior management get involved if you are serious.
Way to easy to reply to my messages with empty promises and yet 10 days goes by with Zero accomplished.
If Telkom are serious then credit my account in full in good faith as NO service has been provided! Its ********* that I have to pay my aco**** in full to avoid suspension, yet your office can take as long as they feel to attend to a fault with no consequences.
Morning Moenib
Telkom is such a joke, as your people call 10 times a day over 2 days and thats it.
We dont go any further than that and I am tired of the empty promises. Why doent senior management get involved if you are serious.
Way to easy to reply to my messages with empty promises and yet 10 days goes by with Zero accomplished.
If Telkom are serious then credit my account in full in good faith as NO service has been provided! Its ********* that I have to pay my aco**** in full to avoid suspension, yet your office can take as long as they feel to attend to a fault with no consequences.
Morning Moenib
I have just receved a call from telkom advising that if I do no pay the o/standign amount of R3028.89 my services will be disconnected.
My disputes have miracously been resolved and denied as there is usage on the line. This number has been dead since 8/6/16 so there cannot be usage on the number in question.
No one from you office has contacted me.
You are very quick to reply via this means and that is where it end!!!!!!!!!
It black mail and I will not pay my account under these circumstances when you chose to not deal with the issue on had.
Morning Moenib
I have just receved a call from telkom advising that if I do no pay the o/standign amount of R3028.89 my services will be disconnected.
My disputes have miracously been resolved and denied as there is usage on the line. This number has been dead since 8/6/16 so there cannot be usage on the number in question.
No one from you office has contacted me.
You are very quick to reply via this means and that is where it end!!!!!!!!!
It black mail and I will not pay my account under these circumstances when you chose to not deal with the issue on had.