mS
mabine S

1 reviews | Active since Aug 2015

14 Aug 2015, 10:35

Poor service on Business Line

I ordered for a single number on 04th April 2015 to link landline with a Telekom cellphone. I was transferred to a gentle called Elias who then transferred me to Charmaine Lotz which I have been communicating with since then without a service being activated. Today I was in the store and the assistance I got was another transfer to Amina Damon in Cape Town but not allowed to receive her work line and told I should wait for 24 to 48 hours for her to respond.<br> <br> It's absolutely unprofessional of Telkom to dully around while our businesses are taking a toll of their inadequate service delivery.

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Replies (1)
Telkom
Telkom's reply22 Aug 2015, 19:13
Official
Hello mabinesithole,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM137291.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team