Poor service, No understanding, again and again and again.....

<p>On 10 March I app**** for my ADSL to be cancelled. This was not done despite me contacting the call centre in May and their confirmation that it would be attended to. Nothing had been done so last week I posted a complaint to hello peter in this regard and I was provided with reference AI ********** . My request was to have the ADSL line cancelled and credit passed for the months i have been paying for the ADSL after cancellation form was submitted. On Friday 16.06.2017 my whole service including my call line was cancelled. The level of understanding on the part of Telkom is really poor. Please can someone CALL me with regard to this matter.</p> <p> </p>