Poor service no response on New wi-fi contract

<p>We app**** at carnival mall telkom for the R99 wi-fi special if 5GB on 27 July 2016. All relevant documents we're handed to the consultant. We did not get a response till present. Today we want into the store to enquire as there was no answer to the telephone calls that were made in numerous occasions. The sales lady was negative and advised us that she cannot give us feedback with regards to stick. She also advised us that the do not answer any phone calls in store. I would like urgent feedback as to why telkom does not bad back to their clients with regards to the applications and to why we were told that do not answer telephone calls in store.Regards Vernon</p>