Poor service no Response

Hi,<br> <br> On January 23 my line was completely dead i tried to phone Telkom on my cellphone for 40 min no answer then i ask my friends to help me out ass well it took them ass well 40 min to get a answer then Telkom told to do port reset and it still didn't work afterwards then i used Telkom sms function 4 times to report a fault, after week no technician came out or phone me i had to phone them. I even went to Westgate Telkom shop to me no help at all.<br> <br> Each day i phone Telkom told me they will escalate technician and everyday no technician went to my house or phone me. I have important stuff to do for my insurance and doctor arrangements for my wife. Its been now almost 2 weeks that my ADSL line completely dead.<br> <br>