Poor service - line relocation
App**** for a line relocation 25 April 2016. Requested the current line be discontinued on 2 May 2016. Called the call center and was told the current line is still active. The new line is not scheduled for installation due to an unverified address. No communication from Telkom to myself. Why do I have to pay for a service that I am not currently receiving.
Hi denise-francis
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will get back to you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM230628
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi denise-francis
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will get back to you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM230628
Regards
Luleka
Telkom Social Media Team
Best regards,