POOR SERVICE LINE DOWN

I am not even sure if this complaint is even worth it since I see there are already 20000+ complaints on here... I will probably just send my cancellation through as it seems that will be the only way of solving the problem and saving myself wasted HOURS from sitting on the phone waiting for your call centre to answer. This is now the fourth month in a row that my ADSL line gets suspended for no reason whatsoever. I should be refunded for paying for a service I cannot use. My line eventually gets unsuspended after huge effort but one month later it's down again and I have to go through the same painful process. Does Telkom not pick up the problem month after month??? The call centre agents are not helpful and never get back to you after saying they would. Billing department says there is no problem and we should phone support and support says I should speak to billing.....This is the WORST service provider in the world and I cannot wait to get rid of them. ADSL line number ***. Contact number ***.