POOR SERVICE LEVELS

I have cancelled my data subscription with telkom due to the lack of professionalism & customer service yet 2 months later i am still being billed for internet services i have not been using.<br> <br> i have requested feedback on invoice 508A***F to explain what exactly i am being billed for as all ive received was promises of feedback when nothing seems to have been resolved, due to the lack of customer service and bad attitudes from the store i requested to cancel the data and instead have the adsl line & tel line which i was advised could be done so why am i being billed for the 10g Data i have not used?<br> <br> You expect payment yet cannot correct the above and every person i speak to gives a different excuse because thats all ive been getting, excuses, promises and no resolutions