Poor service & incorrect billing

So I have now called 5 times in total waiting for an answer, and every time the call gets cut with not a single person caring to call me back when they have my cellphone number - absolutely poor service.

Changed package on 27 November, received new device 1 December (was due for upgrade). New invoice i received for period of 1 December - 31 December shows that I will still be billed for old package, even though I have changed the package: great stuff!

I now wish that I rather canceled, because there is so many other service providers with better package deals than this without the poor service and incorrect billing. To top it all off, you even running a December deal better than the packaged that I changed to (which hasn’t even actually changed).. but what ever, if you going to be with Telkom this is the kind of service you going to have to deal with.

Definitely noted not to ever renew with Telkom again.