Poor service, *********** staff who do not know what they are doing

I have been with Telkom for 2 years now , I recently took out another 2 devices. I have been struggling for 3 weeks now to get one of those devices sim to be activated. This is my 4th visit to MALL OF AFRICA Telkom to get assistance but it’s like asking a baby to walk the moment they are born. I have sent numerous emails to the agent who assisted me by the name of Eric but he has never rep****. This is unacceptable, I have to wait for an hour in a que at the shop to be told I must send a email. This service is SHOCKING. I need this matter resolved by Wednesday or I am going to take this as far as the Consumer Complaints Commission and might as well include my lawyers. It’s sad how a stupid SIM card activation can waste my time.

You walk into the store and you get *********** staff who do not know what they are doing

I have been loyal to Telkom have 4 contracts with you and you treat me like Sh*t (excuse my French).

Regards