Poor Service, ***********, No Communication, Useless

January 2021 changed my banking Details for the Debit orders, Telkom deducts from my old account February changed again my banking details, yet my old bank account was debited, I paid the amount EFT, I called again in March 2021 my new banking has been loaded and yet again account was debited from old account. I called Telkom again and asked why my old account has been debited, the lady checked there is a note made with other banking details that does not even belong to me, 16 April 2021 my new banking details that does belong to me was debited, without Notification or any communication from Telkom. I am still waiting for a Case Agent to contact me, wonder what year that will happen, this Morning I called I spoke to a person there, I asked her who will be held responsible for my bank accounts that has accumulated fees of the debit orders, and is it my fault that the people at telkom does not change details as requested I am disgusted, with the services from Telkom and how they treat clients I will never recommend TELKOM TO ANY ONE