POOR SERVICE, ***********

My student accommodation hasn't had wifi since last week Friday. I've made so many calls and they said they would send through a technician. Everyday they keep saying they will send through a technician but a week later no technician has been sent. I went to the Telkom store 3 times in KeyWest and they sent a call-back to their technician to call but a week later no technician has called me.

I feel so frustrated because when I pay my telkom bill, I don't worry them but when I have get the services that I pay for there has to be a problem. Most of my tenants are busy with exams and they need to use wifi. Thanks to telkom, they can't. It's unfair to make my tenants pay for something that they did not use.

I'm really fed up with telkom