LM
LYDIA M

1 reviews | Active since Jun 2012

17 Nov 2016, 13:13

Poor service, i'm dissapointed with Telkom

<p>I'm really dissapointed with Telkom and don't ever wanna see or associate myself with this Company ever. It's almost a month now without my phone number working. I have left an alternative number for them to call me and resolve this issue, but still up to date no has tried to contact me.</p> <p>You go to different shops looking for their sim card, but guess what, no sim cards. I visited Telkom in Menlyn on Friday, they didnt even have their own Sim cards. </p> <p>Now i got hold of a sim card after so much struggle, i called the call centre to do a swim swap, i have now being referred to a store. Why is everything so difficult with Telkom?</p> <p>Vodacom does everything quicker and one is abale to do a simple mere swim swap telephonically.</p> <p>The worst part is Telkom only have few stores, you have to run around before you find a Telkom store.</p> <p>I have completed a cancellation of contract form 2/3 weeks back, i still haven't received a confirmation of cancellation, instead i received an invoice for something i did not even use. Telkom, i don't want to see any deduction going off my account this month end. I dont owe you anything. I just need you to cancel the contract and i will move on to a better Company.</p>

0
Replies (0)