1 reviews | Active since Jul 2013
Poor service from the Telkom technician.
Technician arrived at 10:00 was too lazy to do a proper job said he needed to put new cables in my roof & luckily we had painters here & so he asked if they would lay the wires for him in the roof when they had their own work to do they said ok . He left at 10:10&said he'd be back at 10:20 , he arrived at 11:10 threw the cable at me & said he's coming now he arrived after 14:00 & had the audacity to ask me if the cable had been done yet. When I rep**** no you never asked me to you just threw the cable at me and left he said ok & then asked my guys to do it for him while he had tea & biscuits in his Nissan double cab . I've never seen such behavior before from such a reputable so called company. I think in the near future I'm going to take my business elsewhere.
Thank you for reporting such bad behaviour to us & allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated by our Technical Department and feedback will follow.
Your social media reference number is SM125969.
Regards
William
Telkom Social Media Team
Thank you for reporting such bad behaviour to us & allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated by our Technical Department and feedback will follow.
Your social media reference number is SM125969.
Regards
William
Telkom Social Media Team
