Poor service from TelkomSA

<p>I app**** for line with Telkomsa , 6 weeks and I must say they were poor in the way they provided the service to me , I app**** for a 4 meg line initially as I wanted to use it at home hoping the speed would be sufficient to meet my needs only to find out that it didnt , be as it may I upgraded t a 10 meg line , to this day when it was upgraded I have not received anything close to 8 meg in most cases I have been receiving less than 4 meg and on weekends the the line is nun esixtence , I have made the relevant calls to Telkom and they have been promised that they will resolve the problem and as yet still not getting what I was promised by TelkomSA , yet they have invoced me and then I ask myself the question , what am I paying for as I do not believe telkom did not provide me the service they promised me , the product ,route doenst work properly and took in to telkomsa at N1 city then I am told by the rude unproffesional people that work there , that they need to take the router for 21 days ,so I asked the idiot at Telkom how then am I supposed to function without a router , come to think about it how do you check a new product, its not my product I expected that they would issue me with new one instead of the nonseses they are telling me , I would like someone from telkom to come and resolve this poor service ,its either you shapping the line or throttling it I am not sure which one is correct if not both ,as for me I am not happy & highly dissapointed of this appolling service from Telkom and will not recommend anyone to them and I dont think I should be charged for this poor service until the problem has been sorted . my number is ********** .</p>