Poor service from Telkom yet again.

My Telkom internet has been off now for 2 days, I logged a call with telkom at 8AM yesterday 25th Sept. and tried numerous follow up calls with the call center, I have just recently been migrated from copper adsl and land line to LTE at Telkom's insistance, the LTE worked fine for a few days but the internet connection stopped working on tuesday night, Call ref no ***7 was resolved by Telkom on 26th Sept at 11:36 without them confirming if the problem was resolved and now I have had to log a new cal ref ***8 and now have to wait for some response again. As soon a the Fibre has been installed in my street I will definately not be using Telkom anymore. Pleas get your act together Telkom!!!!!