Poor Service from Telkom (Wi-Fi Contract for Home Usage)

<p>I app**** and signed up for a 20 GB Wi-fi contract with Telkom for my home. The application was done online at the beginning of July. I followed up on numerous occassions on this but was sent from pillar to post as nobody could "see"my application. I eventually got hold of somebody on the 22nd of July who was able to assist me. We concluded the contract and i was advised i would be contacted within 7 working days in order for them to deliver the Wi-Fi Router. They deducted the debit order from my account but to this day nobody has contacted me to make arrangements to deliver the device or to activate my contract</p> <p>My biggest frustration is when one dials the 10213 number, you have to hold for up to 30 minutes before you can speak to somebody. This nis extremely shocking as i do not have 30 minutes to just be on hold on a telephone.</p> <p> </p> <p>I wouold appreciate finality on this matter urgently!</p> <p> </p> <p>My ID Number - 851 ********** 089</p> <p>Promotional Code - 4562</p>