Poor Service from Telkom SA

Telkom has rendered extremely poor service with regards to my ADSL uncapped contract My service was inactive from 17 April 2018 and to date 05 June 2018 after several long periods on the phone and several promises to escalate and ensure that a technician resolves the matter I am still without service. I was even billed higher than my contract price for no service rendered in May and lodged a dispute even that has not been attended to at all. During the period I received 2 calls with promises to urgently attend to the matter but no progress. I was even **** to that a technician was out this Saturday and nobody was home as I was home all day and even in my front yard. During the period contract period from late last year there were other periods of more than a week without service