poor service from telkom mobile call centre aka aegis

<p>i have been experiencing poor customer service from telkom mobile call centre aka aegis.i transferred airtime from *** to *** .3 xr50 .i spoke to oscar nene and he told me i sent to the wrong no which is totally incorrect.the two numbers in question were both ported to 8ta a while ago.while i was still on the online chat with him he closed the chat.on friday 6.5.2016 i again called the call centre and spoke to another agent who i had to explain the same story to again which was really getting frustrating.he promised to call me back but still hasnt called me back.as i am an existing contract customer with telkom i expected better courteous service as the consultants can see on the system that i have all my cell numbers with 8ta .i would be very pleased if the airtime can be transferred immediately to *** than the issue can be concluded.it is very urgent thanks</p>