Poor service from Telkom Mobile

<p>I have lodged a complaint on 13 August 2016, REF ********** 2: poor network signal. Up until now no one has contact me and every time when I phone customer care they say that they will contact me within 48 hours. Yesterday I've spoke to a lady by the name of "Sibashe" and se told me the same thing as the previous people, I then asked to speak to her superior "Thulile" she promised me that she will email technical support so that they can look into this matter and she will cc in the email, but that never happened. I spend R1060 pm for not getting network coverage. I also struggle to get coverage when I roam on Mtn. Is it to much to ask just to come and check out the signal strength or to at least phone me and tell me what the reason is for not getting signal. I am truly disgusted for the poor service that I'm getting from Telkom. </p>