Poor Service from Telkom management

Telkom contacted me for a new mobile contract. Contract details where discussed and agreed upon. When the phone arrived, I contacted customer service to confirm the contract that was activated, as you can imagine, the incorrect contract was app****. There is absolutely no way of getting through to the online team. Spoke to the Supervisor Pather Jarrod, promised to sort things out, numerous emails sent out to him have fallen on deaf ears.

He has failed to respond or give me any sort of feedback Account is still active and they are refusing to cancel although the phone and sim are in there possession

Extremely poor customer service

When you call the customer service department, they will never call a manager or superviser. They are always busy and always in a meetin

Frustrating!!!