Poor service from Telkom

My phone and internet has been out of order since 26/11/2015. The fault has been reported to Telkom on 26/11/2015 with a sms that the fault has been reported. On 04/12/2015 I received a sms that a technician has been allocated for service asap.<br> <br> Our internet service provider also sent me an sms on 07/12/2015 that according to Telkom a work order was created for a technician to attend to the fault asap.<br> <br> I am still waiting on Telkom and have spent almost R500 on data for internet during this time.<br> The service at Telkom is really disappointing, especially since the last 6 months.<br> <br> D Nation