kS
kreason S
1 reviews | Active since Nov 2015
14 Nov 2015, 21:59
poor service from telkom
App**** for a new line and waiting since the below10th October 2015. Technician didn't pitch . <br> Received smss over 3 times for different day's since then and no came to conclude the work since the initial date.<br> Called the call centre 10 times and everyone has a different story to tell. <br> To get a line connected has become a frustrating affair.<br> Very disappointing<br> 3 of my days and personal time over three separate occasions waiting around for a technician and he doesn't show is more annoying<br> And up until today no one had the decency to try and speed up the job
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Replies (1)Telkom's replyOfficial
15 Nov 2015, 03:57Hello kreasons,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Tech Dispatch Team for further assistance.
Your reference number is SM167891.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Tech Dispatch Team for further assistance.
Your reference number is SM167891.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply15 Nov 2015, 03:57
Official
Hello kreasons,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Tech Dispatch Team for further assistance.
Your reference number is SM167891.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Tech Dispatch Team for further assistance.
Your reference number is SM167891.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
