Poor service from Telkom.

Good morning. I upgraded on my one Telkom Mobile number on the 12th October and heard nothing from Telkom again. I phoned again on Monday 7 November and ask them when am i going to get my WIFI router that i upgraded to.The person said to me that there is nothing on their system that shown that i upgraded. So i ask him to help me because i am already 3 or so months over the previous contract.He helped me and said that i will receive my router in the week by the courier company. It's another 2 and a half weeks later and no message or e-mail from Telkom that confirm my upgrade. I want to cancel that contract now and move to another supplier. Telkom i will never deal with you again because your service is poor.

Dirk Brits ***