Poor service from Telkom
<p>I weet online to apply for a spesial on ADSL. I got a phone call from telkom sales department on the monday and my order was confirmed by one of there agents. I was told that I would receive a sms confirming my order. The following day I contacted there sales department to hear that my order wasn't placed. I then desided to go in store the following day to see if I get better service. I then asked them if I could apply for the spesial the anwser was yes but then I asked could they check if I have coverage in my area, they check and said I cannot apply for that package as I don't have coverage. I then asked if they could provide me with a package that could werk for me and the anwser was NO</p>
Good Day Keagan
I would like to know why I have to go to 2 stores to get service and not to mension your sales call centre. I would also like to know how people in my complex got the 4mbps uncapped ADSL spesial for R599 but I'm told that I can only get a 2mbps line
Please get someone to phone me as I'm still waiting for a phone call from Dorcas at your store at festival mall to know if my order was submitted
Kind Regards
Quinton
**********Good Day Keagan
I would like to know why I have to go to 2 stores to get service and not to mension your sales call centre. I would also like to know how people in my complex got the 4mbps uncapped ADSL spesial for R599 but I'm told that I can only get a 2mbps line
Please get someone to phone me as I'm still waiting for a phone call from Dorcas at your store at festival mall to know if my order was submitted
Kind Regards
Quinton
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