LJ
Liza J

1 reviews | Active since Aug 2018

14 Aug 2018, 14:30

Poor service from Telkom !!!

Good day ! I am very unhappy with the service of Telkom in Rustenburg , I was waiting almost 5 weeks for a new bussiness line to open . They sent me confirmations for appointments and installments . On the 2 Aug 2018 , they came and discover there where problems on the outlines at the pole . Promise me it will take 2 working days , everything will be in working order. It is the 14 August , there is no answer at any number , I am still waiting for service , and nothing is happening . Why must we beg for a service that can not help our people .

we are losing customers and bussiness , because our Telkom services is very POOR and unable to do their work . !!!

Regards Mrs De Jonge

0
Replies (1)
Telkom
Telkom's reply20 Aug 2018, 12:47
Official

Good Day Liza

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,

Charl
Telkom Social Media Team