Poor Service from Telkom

Really upset with the service from Telkom as of late. My billing is incorrect and I constantly have to call telkom to get feedback, what's even more frustrating is that I have to explain my situation every time I call in. It's been a week and still no change. Spoken to several consultants amounting to a total waste of my time. Yet again the naive and loyal customer gets *****ed again, I'll be sure to cancel all my contracts with this service provider