1 reviews | Active since Oct 2017
Poor service from TELKOM
We have logged a cable fault with Telkom on Wednesday 4 October 2017, they have stated that there was bulk area fault due to underground cables being ******. On saturday 7 October we queried again, and still they were working on the problem. Queried it again this morning, upon which the person at customer service told me that the fault was only given yesterday to the cable department, and the fault will be disparched to someone for repairing. Thus from 4 October nothin has been done, until today regarding this fault!!!!!!!!!!!! Us, as businesses are losing major money because of poor service delivery from TELKOM! Maybe it is time to look into other alternatives.
Good day
Thank you for making contact with us. Please also send us a private reply with your affected telephone number for our team to assist.
***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day
Thank you for making contact with us. Please also send us a private reply with your affected telephone number for our team to assist.
***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good afternoon.
Thank you for getting back to us. We can confirm that issue is as a result of ****** cabling. Our technicians have noted that they are expecting to have this fault repaired by next week for the latest.
We're awaiting further updates.
Regards,
Moenieb.
Telkom Social Media Team.
Good afternoon.
Thank you for getting back to us. We can confirm that issue is as a result of ****** cabling. Our technicians have noted that they are expecting to have this fault repaired by next week for the latest.
We're awaiting further updates.
Regards,
Moenieb.
Telkom Social Media Team.