Poor service from Telkom

I have been trying to move my ADSL line from my previous ISP to MWEB. My previous ISP has sent a notification to Telkom to migrate my ADSL service back to Telkom. I went to a Telkom Direct store to find out what is the hold up and according to the system, a migration request was sent ,however Telkom has not yet approved the migration. I am sitting without ADSL connectivity for a month now. I need the service migrated to Telkom in order for MWEB to take over the ADSL service.<br> <br> Telkom get your act together!!!