Poor service from telcom (Dishonesty from Telcom)

Good day. I was sold a Telkom cell contract. And the process was explained to be so easy end simple. On receiving of the devise started the process as i was a MTN costumer and nothing not even there self help service worked as the sales person explained, ( feel the contract was sold to me under false intentions and Telkom cant live up to there promises) Now trying to safe the day my self I strudel to get clear answers and help but was told if I get my MTN no. a telkom pay as you go then the shop can connect the number to my contract i can't use as my number are not connected to it. Obtained a pay as you go sim got the number to the sim ok. went to Newsprint ilanga mall telkom and they dune the move. telling me in 24h the pay as you go sim will show a dive rent number then my contract sim will have my nunber and all will be good. Keeping in mind to get to the shop was a 3.5h drive for me as its the close shop to me. It happened like that. After 24h the pay as you go sim start to show a dive rent number. Inserted my contract sim and to my disappointment after +-3months of struggle also have a different number. Now my number are somewhere in telkom's system linked to no sim. Trying to phone shop now for 1 week with no answer even send them messages via the mall management with no response and call center just send one around in circles and no one helping me to resolve the situation.

I ended up now losing my contact number and paying for a contract that mean nothing to me as i cant use it.

Telkom are relay disappointing. After my bad experience some years a go with telkom land line thort good to give them a chance but must say it got worse not better.