POOR SERVICE FROM SERVICE PROVIDER

Part of the services I render to my customers is an internet caf?, scanning and emailing. Telkom is my internet service provider. For the past month now the internet is either down or slow. Resulting in my business being affected as I cannot render a quality service to my customers. This has resulted in my business being affected in negative way. I have a list of Ref. Nos where I have been reporting the faults. The fault gets fixed, works for one or two days, then its back to square one, and on and on it goes. As a small business operator, I cannot accept this pathetic service that I am getting from Telkom. Please sort out the problem once and for all as it is ruining my business. I also need some sort of compensation.