AC
Aslam C
1 reviews | Active since Jul 2011
05 Jan 2016, 09:30
POOR SERVICE FOR BUSINESS USERS
I have had a problem with my Telkom business line every week for thelast few weeks. My latest issue occured yesterday when we discovered that the landline was again not working. This seriously impacts on my business continuity. The reference given to me was : 619CNK040116 <br> I would appreciate it if Telkom could resolve the issue on this line asap and keep it stable for some period of time.
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Telkom's replyOfficial
05 Jan 2016, 10:46Hello Aslamc,
Thank you for your post again,
Please be advised that we are aware of this matter and we are work on providing solution that will optimize your line and feedback provided.
Your reference number: SM163713
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for your post again,
Please be advised that we are aware of this matter and we are work on providing solution that will optimize your line and feedback provided.
Your reference number: SM163713
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Telkom's reply05 Jan 2016, 10:46
Official
Hello Aslamc,
Thank you for your post again,
Please be advised that we are aware of this matter and we are work on providing solution that will optimize your line and feedback provided.
Your reference number: SM163713
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for your post again,
Please be advised that we are aware of this matter and we are work on providing solution that will optimize your line and feedback provided.
Your reference number: SM163713
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team