Poor Service

Highly dissapointed with TELKOM.. Ive been your customer for more than 5 years.. hower since last week, My home Wife has been disconnected, Account is up to dat. We have made several attempts to report this fault, which keeps being escalated with no sucess. I have a family of 6 people including 3 children who utilises WIFI for studying purposes.. WHAT an INCONVINIENCE!!!