Poor service

To whom it may concern,

I need some assistance?

I upgraded with Telkom call centre and with Selldirect in August 2020.

1 device was delivered on the 4th Sept and the other 7th Sept, I called them to collect the device that came from Telkom call centre which is the HUAWEI Y6p and the Y7p that came from Selldirect I would accept. The sim card is active for the 1st device delivered and I did not even use any of this data because they need to collect the device so that Selldirect can activate the Sim card received for the Y7p.

There T's & C's says I have 7 days to return a device... I am getting no joy from Telkom just to book a simple collection of the device.

Yesterday, 16th Sept I called again, to find out how far they are with the collection, still nothing and I even emailed every email address found on google and still nothing.

Reg ards,

Nuraan/ unhappy client