AN
Albert N
1 reviews | Active since Feb 2014
06 May 2015, 11:08
Poor service experience
I have been complaining about high trace and ping results for months now which has fallen on deaf ears.My experience with your internet service has been unfortunately regrettably unsatisfying especially as I am a gamer.I was told months ago there is congestion at the Exchange,but what have you done from your side..NOTHING!!No Exchange upgrade,no speed upgrades,NOTHING!!! 1481CRK240215
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
06 May 2015, 12:00Hello ngqazz,
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM108817.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM108817.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply06 May 2015, 12:00
Official
Hello ngqazz,
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM108817.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM108817.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team