Poor service, even poorer call centre

Pathetic doesn't even describe Telkom. I've been waiting 3 weeks for feedback on when my ADSL line would be moved to my new address and received nothing.

I then decided to phone the call centre for assistance and then after holding for almost an hour, finally spoke to someone, gave him all my details and then the line went dead. He didn't phone me back even though I gave him my cellphone number.

I then phoned back at 17:00 and after holding for 20 minutes again, someone finally answered, just to tell me the system is offline...

This is really pathetic and unacceptable. I can't wait for fibre (from another company) to be installed in my area, so that I never have to deal with Telkom again.

If I could pick a company I hate, it would definitely be Telkom. I wish I could give them even less than that 1 star cause they don't deserve 1 star.